Facebook To Share Server Designs

Facebook To Share Server Designs
© marcopako 

Facebook is citing open source software as the inspiration behind its new initiative to share its technology at its new data center in Prineville, Oregon. The company says that the server energy use at the new facility has been reduced by 38%, while also costing 24% less to build out than its other data centers.

Facebook says that if other data centers across the country were to follow its design, the energy savings would be significant. This is the stated reason behind their decision to share the specifications and mechanical designs for hardware components like motherboards, power supply, server chassis and cabinets, as well as the mechanical and construction designs for the data center including batter back-up systems and passive coding designs. The slimmed-down server design alone saves more than 6 pounds of materials per server.

How to Begin with Customer Service Call Centers Like Global Response

How to Begin with Customer Service Call Centers Like Global Response
© Birmingham News Room

Your business may have recently decided that it's finally time to outsource your customer service call center. You've weighed up the costs and benefits, and it is clear to you that outsourcing to companies like Global Response will be a worthwhile endeavor.

How do you start to outsource your customer service?

Before you contact and review various customer service call centers, be sure that you understand how much work you actually want to outsource and how much you're willing to pay. For businesses that are new to outsourcing, it can be a good idea to do it gradually at first. For instance, many businesses will outsource only temporary work or part time work before committing to the full time outsourced call center agents. Another strategy to implement gradual change to outsourced work is to outsource only a few services at first. Some customer service call centers come with a full range of services including communicating with clients via telephone, email and video chat. It may be best to start off with just one of these customer service options at first.

Extreme Server Rack Switch

Extreme Server Rack Switch
© torkildr

Extreme Networks has introduced two new switches that are designed to migrate users from legacy data center infrastructures to cloud computing environments. The BlackDiamond X8 for the data center core, and the Summit X670 for the top of the server rack, together form the underpinning of Extreme's Open Fabric, a data center switching plan that embraces standards and partnerships to transport customers to the cloud.

The BlackDiamond X8 takes up one-third of a data center rack, and has switching capacity of over 20 Tbps, or 1.28 Tbps per slot. It can support 768 wire-speed 10G Ethernet ports, which is an industry-leading density, and 192 wire-speed 40G Ethernet ports. It consumes 5 watts per 10G port and supports 128,000 virtual machines. The Summit X670 also comes in an X670V version, which adds a four-port 40G uplink capability, or another 24 ports of 10G.